Terms and Conditions
*All competitions are compliant with COVID-19 guidelines for playing tennis – organisers have made necessary adaptations to classes in line with social distancing. Please ensure you read and understand all terms & conditions before booking & attending.
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Players who breach any of these rules will be unable to book or attend any of our competitions or events.
Stay Up to Date
Bookings & Payments
Equipment
Pre-Attendance Checklist
Before Leaving & After you Return Home
Travelling
Venue Facilities
Tennis Competitions
Hygiene
Weather Policy:
Refund Policy:
Policies and Code of Conduct
- Organisers/Coaches reserve the right to refuse entry without refund if you turn up with symptoms or generally feel unwell.
- Organisers/Coaches reserve the right to refuse entry without refund if you do not follow any of the guidance below.
Stay Up to Date
- Government information around social distancing is available here and should be read in full
- Be aware guidance can change and restrictions may be reintroduced
Bookings & Payments
- All bookings & payments must be made online and in advance, we will not accept any turn ups on the day.
- Buffering periods have been built in between each event to allow cleaning of the equipment & social distancing between events.
- Please arrive no earlier than 10 minutes before the start of your event & we finish promptly at the end for collection no later than 5 minutes after.
Equipment
- Remember to bring your own tennis racket.
- Players must bring a drink and be dressed for the weather.
- Organisers will clean equipment in between events during the buffer period.
- Please only bring the minimum amount of equipment with you that you need to play
- Ensure you take all your belongings with you at the end of the event and do not leave anything on court
Pre-Attendance Checklist
- All coaches and participants should undergo a pre-attendance self-assessment for any COVID-19 symptoms.
- No-one should leave home to participate in tennis if they, or someone they live with, has symptoms of COVID -19,.
- Should an individual have demonstrated any such symptoms, they must follow NHS and PHE guidance on self-isolation
- Should an individual or family be told to self-isolate, they must follow Government rules on self-isolation and not attend tennis.
Before Leaving & After you Return Home
- Wash your hands with soap and water for at least 20 seconds before leaving home (use an alcohol gel if required).
- Wash your hands with soap and water for at least 20 seconds when you return home (use an alcohol gel if required).
- It's suggested that you clean and wipe down your equipment, including racquets and water bottles before and after use
- Bring a full water bottle, and do not share food or drink with others
Travelling
- Avoid using public transport if possible
- Arrive no earlier than 10 minutes before your event start time.
- Allow others to leave before you enter the court - if you need to wait then do so away from the courts and clear of the gates
- Avoid congregating on or around the court after playing at the end of the event to allow access for others
Venue Facilities
- There is no toilet access at Wrecclesham at this time.
- There is no player or parent/guardian/spectator access to the clubhouse at this time.
- There is free parking along Riverdale or in the small car park by the playground, please be considerate to residents.
- Max of 4 spectators per player is allowed to watch from the off court sides or ideally from the field while observing social distancing.
Tennis Competitions
- No high fives only racket fives at the end of matches.
- Players should continue to maintain social distancing.
- Pay careful attention to the instructions of the Organiser/Coach/Umpires.
- Players are advised to limit their interactions with anyone outside of the event they are attending.
Hygiene
- Hand hygiene is imperative - hand sanitise at intervals if you have to touch communal surfaces
- If you need to sneeze or cough, do so into a tissue or upper sleeve
- Avoid touching your face
Weather Policy:
- Players are required to come dressed for the weather as we have no indoor access.
- We will play in light rain and drizzle if the courts are safe to do so (the organiser will make the decision).
- If an event has to be cancelled, organisers will text the contact number on the booking forms as soon as they can.
- Please note we cannot control the weather so messages will be sent as soon as a decision is made.
- If you receive no text or email from the Organiser/coaches, this means the event is going ahead.
- If you decide to not attend the event and have not received a cancellation text, there will no refund.
Refund Policy:
- If the weather stops the event from going ahead and the Organiser/coach has cancelled the event, we will issue a full refund.
- If you are unable to attend, you must give 24 hours notice by email from your start time to receive a full refund.
- 50% refunds with less than 24 hours notice will be considered by the Organiser & issued at their discretion.
- No Battle Pass refund will be given for any reason & the amount is the same no matter when you sign up.
- No refunds will be given if you can cancel within 1 hour or less of your listed event start time.
- No refunds will be given if you are turned away for breaching any of our terms & conditions.
- Refunds can take 5 to 10 working days to show in your account from stripe.
Policies and Code of Conduct
- Participants and Parents/Guardians are expected to understand and comply with our code of conduct
- Participants and Parents/Guardians are expected to understand and comply with our policies
- Our Safe to Play information can be viewed by clicking here
Health and Safety
As a participant of the Play Series you are accepting responsibility for the safety of yourself and others in the environment you are using, be this at home or in a public space. Make sure you perform a risk assessment to remove any potential hazards and have selected a space that will keep yourself & others safe. Your choice of safe space should not annoy others & be a space that allows you to perform the challenges (if there is a no ball games sign, make sure you comply).
Before undertaking any exercise programmes or following any health guidelines you should always consult with your GP:
Be covid safe & aware
Photography/Videography
When sending completed card photos in, please ensure it is a photo of the card only. Pin Point Tennis Team may ask to share the card photo on the website &/or social media pages, consent must have been granted by the parent/guardian first. We can share on social media photos/videos of participants taking part in the challenges or matches if permission by the parent/guardian has given permission and sent in the image/video by email to coaching@pinpointtennisteam.co.uk or when signing up to a competition.
Damages, losses, illness and injury
To the extent permitted by the law, Pin Point Tennis Team will not accept responsibility for any item/property damage, losses, illness, death or injury incurred during the participation of the Play Series and associated challenges. By participating in the Play Series you are accepting responsibility for any damages, losses, illness and injuries.
Policies and Code of Conduct
Participants and Parents/Guardians are expected to understand and comply with our code of conduct
Participants and Parents/Guardians are expected to understand and comply with our policies
Our Safe to Play information can be viewed by clicking here.
As a participant of the Play Series you are accepting responsibility for the safety of yourself and others in the environment you are using, be this at home or in a public space. Make sure you perform a risk assessment to remove any potential hazards and have selected a space that will keep yourself & others safe. Your choice of safe space should not annoy others & be a space that allows you to perform the challenges (if there is a no ball games sign, make sure you comply).
Before undertaking any exercise programmes or following any health guidelines you should always consult with your GP:
- If you consider it necessary; or
- If you have any concerns with regards to your health conditions
- If you are not sure whether any level challenges may be suitable to you
- It is is always your responsibility to evaluate your own medical and physical condition to independently determine whether to perform, use or adapt any of the information or content in the Play Tour levels.
- Any exercise or sports programme may result in injury.
- By taking part in any of the Play Tour level activities/exercises you are assuming the risk of any resulting injury.
Be covid safe & aware
- Do not put yourself or others at risk!
- Wash hands before and after activity
- Wipe down equipment used at the end
- Follow all Government guidelines & keep up to date with Government guidelines
- Stay home and isolate if you have been told to or if you or household members are showing signs of covid.
- Space is very important, especially if your not in your home environment (Face masks might be a good plan if out & about)
- Check out our Safe to Play page for more information on covid safe play
Photography/Videography
When sending completed card photos in, please ensure it is a photo of the card only. Pin Point Tennis Team may ask to share the card photo on the website &/or social media pages, consent must have been granted by the parent/guardian first. We can share on social media photos/videos of participants taking part in the challenges or matches if permission by the parent/guardian has given permission and sent in the image/video by email to coaching@pinpointtennisteam.co.uk or when signing up to a competition.
Damages, losses, illness and injury
To the extent permitted by the law, Pin Point Tennis Team will not accept responsibility for any item/property damage, losses, illness, death or injury incurred during the participation of the Play Series and associated challenges. By participating in the Play Series you are accepting responsibility for any damages, losses, illness and injuries.
Policies and Code of Conduct
Participants and Parents/Guardians are expected to understand and comply with our code of conduct
Participants and Parents/Guardians are expected to understand and comply with our policies
Our Safe to Play information can be viewed by clicking here.
Disclaimer
By choosing to participate in the Play Series by Pin Point Tennis Team the participant accepts that they undertake an engage in the matches or battle pass challenges without supervision & at their own risk. Participants are encouraged to exercise common sense and always seek the guidance of a medical professional before undertaking any form of sport and physical activity.
Participants with pre-existing medical conditions, injuries or disabilities that may affect their ability to participate in sport and physical activity, should seek medical advice and obtain written confirmation for their suitability to take part BEFORE participating.
Where sessions are live or only accessible by participants at the discretion of Pin Point Tennis Team it is the responsibility of of the participant to make Pin Point Tennis Team aware of any conditions, injuries or disabilities prior to participating in the matches.
By choosing to participate in the Play Series by Pin Point Tennis Team the participant accepts that they undertake an engage in the matches or battle pass challenges without supervision & at their own risk. Participants are encouraged to exercise common sense and always seek the guidance of a medical professional before undertaking any form of sport and physical activity.
Participants with pre-existing medical conditions, injuries or disabilities that may affect their ability to participate in sport and physical activity, should seek medical advice and obtain written confirmation for their suitability to take part BEFORE participating.
Where sessions are live or only accessible by participants at the discretion of Pin Point Tennis Team it is the responsibility of of the participant to make Pin Point Tennis Team aware of any conditions, injuries or disabilities prior to participating in the matches.